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FAQ

Shipping

We aim to deliver your order within 3 working days. For addresses outside the UK, please contact us directly as there will be additional delivery time and shipping costs to consider.

Our delivery charges to the UK are:

Standard: 3-5 Days - £4.90
Fast track: 1-2 Days - £7.95

Complimentary gift wrapping

We will send your product complimentary gift wrapped in a signature Jayjee box...perfect to give as a present!

Returns

As we care about our customers a lot...as long as the product has not been worn and can be resold, we are happy to accept returns and exchanges within 60 days of the invoice date. Buyers are to be responsible for return postage.

Care Instructions

All our waistcoats are dry clean only.

Our waistcoats made from linen fabric will naturally crease, a light ironing on medium heat can be applied to reduce creasing.

Our shirts are handwoven cotton and so must be cold machine washed only. 

Handloom fabrics

Our ikat fabrics are woven on handlooms, not by machines. This makes them unique for the JAYJEE collection. However, as a result of this weaving technique, there may be small differences in patterns and colour shades which should not be seen as defaults.